12 Month Guarantee on all orders
Waterproof & Tarnish-proof
Free Tracked Shipping
Luxury Packaging
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Yes you can shower & swim in Solvique. All our jewellery pieces are waterproof & designed so you never have to take them off
Please see below our expected delivery times by country:
UK - Free Tracked 3-7 Business Days
Europe - Free Tracked 3-7 Business Days
USA - Free Tracked 4-7 Business Days
Canada - Free Tracked 5-7 Business Days
Australia - Free Tracked 4-7 Business Days
Rest of the World - Free Tracked 5-15 Business Days.
*Please note, business days do not include Saturday or Sunday and deliveries may be slightly delayed around holiday periods*
Yes, we offer a 1 year guarantee!
We promise to replace your Solvique pieces if they tarnish or fade. Just email us a photo of the item, along with your order number to info@solvique-jewellery.com & we will process a replacement or store credit.
Please note our guarantee does not apply to intentionally damaged, damaged by someone else, stolen or lost items.
No, our gold plating is designed to last & we have a 1 year colour guarantee on all orders.
We are proud to say we ship worldwide for free.
No, all customs & taxes are covered by us.
What is your return policy?
We offer a 30 day refund policy after receiving your items.
All returns will need to be sent back tracked and covered by the customer.
*We are unable to accept returns for refunds for earrings due to hygiene reasons.
To process a return, please contact: info@solvique-jewellery.com
In your email please include:
- Your Order Number
- Reason for Return
Our team will then advise our returns address and instructions. You will be asked to arrange shipment back to us within 7 days of email communication.
Please note the customer will be responsible for the return shipping costs to us.
Solvique will not be liable for items damaged or lost in transit - we suggest using tracked shipping services so we know the whereabouts of your return.
Once we have received your return, you will be issued with an exchange or refund within 10 business days.
Please note that your return will only be accepted if it meets our returns criteria.
The original cost of shipping is non-refundable and will not be added to your credit note.
If you’re not sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.
